next-pagehomeHardware and System Repairs/Reinstalls

Usually the cause of computers running slowly is either a virus or "left over" registry entries from software which is either not designed very well or has not been deleted completely.

Sometimes a repair can be effected very easily but if a system is suffering from multiple issues it can often be
easier and quicker to copy any required data and then reinstall the operating system and other software.

Hardware faults on Desktop PCs can often be repaired the same day assuming any replacement parts are readily available.

Either way I will get your computer up and running as quickly as possible.

A local home visit costs just £20.00 which includes the first 30 minutes of your repair, further time is charged at £14.00 per 30 minutes.

Any repairs that are bought to me in Stanbridge are charged purely on the time taken at £14.00 per 30 minutes . . . please phone first to make sure I am available.

Examples of recent repairs

CLIENT: I would like to make sure that my children are safe online.

I set up a password on the parents computer login account and then set up a separate account for the children with full parental controls installed. The children could only access a "safe search" search engine, google was disabled along with Bing, Yahoo, etc. so that they could not access inappropriate material either accidentally or deliberately.

The parents could decide how long the children were on line each day and also see what the children had searched for by logging on to their own parental control account. Individual web sites could be blocked or allowed from the parents control panel.

Total cost: £60

CLIENT: I have spilled a small quantity of beer into my girlfriends 2 month old laptop.

This was one very unlucky chappie!

Although the beer seemed to have only affected one component, it was the most expensive part in the computer, the motherboard. You can see the damage caused below.

beerA replacement motherboard for this particular computer would have cost 185 plus about 70 for the diagnosis and fitting.

My client decided that it was not worth repairing and we agreed that I would take the laptop for spare parts to cover my time investigating the problem.

I think the girldfriend is still talking to him and the laptop is boxed up in my cupboard waiting for a compatible second hand motherboard to become available!

CLIENT: My daughters laptop has magically reverted to factory settings and lost 10 years of photos and her university dissertation!

For some reason this laptop had instigated the built in "factory restore" which had reformatted the hard drive and effectively lost all the clients data.

After trying 4 data recovery programs without success (and around 48 hours of machine time) we finally found one that would recover the data. The word files and photos were not named correctly but at least they were back and the client was very grateful that 10 years of memories had been recovered!

Total charged - £75.00 - This was probably not enough to cover the time expended but it was worth doing for the glowing testimonial that followed!

CLIENT: My 4 year old desktop computer was working perfectly and then today it would not power up!

This is a reasonably common problem and, as suspected, turned out to be a faulty power supply within the computer.

A new power supply was purchased and fitted into the computer and everything worked perfectly again.

Total cost including diagnosis, suppying a new power supply and fitting - £75.00

CLIENT: After downloading an installer for "Google Earth"my computer is running really slowly and is now not going to the web sites requested!

earthThis client was the victim of one of the thousands of "scam" websites which do give you the software you have searched for but packaged in an installer which also adds other programs, viruses and malware to your system.

After manually removing the unwanted software and then running a full virus and malware scan the system was working perfectly again.

Total cost - £45.

CLIENT: After five years of use my laptop has got slower and slower until it is virtualy unusable

This computer had a build up of corrupted software, software that had not be completely uninstalled, viruses and malware, and the installed anti-virus was well out of date.

After uninstalling the outdated anti-virus and installing a fresh "free" anti virus program I ran various optimisation routines and removed all malware and viruses.

The computer is now running perfectly.

Total cost - £65.00

CLIENT: During a Toshiba Software Update they recommended a BIOS update to my laptop which then failed

motherboardThis can be a catastrophic problem as the BIOS controls all of the base operations such as knowing what type of hard drive is installed and which drive to boot from. It also controls the ability to update itself so if the BIOS is corrupted it cannot repeat the update attempt.

To all intents and purposes the laptop looked completely dead apart from a flashing "charge" light.

NEVER UPDATE YOUR BIOS UNLESS IT IS ESSENTIAL AND YOU ARE READY TO ACCEPT THE CONSEQUENCES IF IT GOES WRONG, AND THEN ONLY FROM A BIOS CD, NOT FROM WITHIN WINDOWS!

Sometimes you can update a dead BIOS using a special bootable BIOS CD - this would not work on this particular machine and so the only solution available in this case was to obtain a pre-programmed BIOS chip from my supplier in Norway and solder onto the motherboard. This is a very tricky (and dangerous) operation as the eight legs of the bios chip are tiny and very close to other critical components.

The repair was successful but did cost £125 to complete.

CLIENT: I tried to repair my system but now it will not start at all

The client had attempted to repair the registry on his computer and had deleted some essential entries!

My attempts to repair the system automatically were unsuccessfull so it was decided to copy the clients data from the hard drive and then reinstall the computer to its "factory" state.

The client still had his installer for Microsoft Office and so I was also able to reinstall this for him as well and also to copy his documents, pictures and music back onto the computer.

Total cost - £70.00.

CLIENT: I have poor WiFi reception in my study

The client had purchased a pair of "plug in the mains" Network & WiFi extenders but the WiFi still did not work reliably in his study.

I advised him to return the "plug in" units (they very rarely work well) and I installed a professional WiFi repeater into the centre of his house.

He now has good WiFi not only in his study but everywhere in his home.

Total cost for repeater and labour - £90.00.

Processor speed

Two main factors determine the speed of a computer, which processor is installed and how much ram is available. The following chart is designed to help you buy the fastest processor that you can afford.

processors-1

processors-2

processors-3

<h1>He Fixed My PC - computer & laptop repairs, email spam filter, email filter, email blacklist, online safety, family safety, internet family safety, safe search, service & support in Stanbridge, Leighton Buzzard, Dunstable, villages, Bedfordshire, Hertfordshire and Buckinghamshire</h1> <h2>33 Peddars Lane, Stanbridge, Leighton Buzzard LU7 9JD Telephone Mobile: 07974 175222 or Home: 01525 210008<br /></h2> <h4>I specialise in computer repairs, email spam filter, email filter, email blacklist, online safety, family safety, internet family safety, safe search, computer installation, software support, virus removal, superfast broadband support including fibre and cable, hardware support and computer optimization for Apple Mac, Windows, Unix and Solaris systems in leighton buzzard, stanbridge, eaton bray, tilsworth, Linslade, bedfordshire, luton & dunstable. In particular I can optimise your computer or laptop and set up a safe family environment where you and your children can safely browse the internet.</h4> <h4>Is your PC crashing or running slow?</h4> <h4>Then give me a call, send me a text, or drop me an email.</h4> <h4>I can either repair you system or rebuild you PC to its original specification whilst retaining data so that you can regain all of the speed lost due to corrupted data or virus attacks.</h4> <h4>Are you concerned that your children could accidentally (or deliverately) access inappropriate material on the internet?</h4> <h4>Then give me a call, send me a text, or drop me an email and I will visit and show you how to keep your family safe from the dangers of the internet.</h4> <h4>Phillip Conquest</h4> <h4>I specialise in computer & laptop repairs, email spam filter, email filter, email blacklist, family safety, internet family safety, safe search, hardware and software support and computer optimization for Apple Mac, Windows, Unix and Solaris systems in leighton buzzard, stanbridge, eaton bray, tilsworth, Linslade, bedfordshire, luton & dunstable</h4> <h1>He Fixed My PC - Computer Repairs & support in Stanbridge, Leighton Buzzard villages, Bedfordshire, Hertfordshire and Buckinghamshire</h1> <h2>33 Peddars Lane, Stanbridge, Leighton Buzzard LU7 9JD Telephone Mobile: 07974 175222 or Home: 01525 210008<br /></h2> <h3>My philosophy . . . </h3> <h4>. . . is to provide an economical solution to individuals and small businesses who are struggling to keep their computers running sweetly. </h4> <h4>Having recently taken early retirement after 35 years running my own computer typesetting company, I have gained a comprehensive knowledge of all aspects of computer technology and more importantly why computers don't always behave themselves.</h4> <h4>No Fix no Fee on hardware repairs. </h4> <h4>I specialise in computer & laptop repairs, email spam filter, email filter, email blacklist, online safety, family safety, internet family safety, safe search, hardware and software support and computer optimization for Apple Mac, Windows, Unix and Solaris systems in leighton buzzard, stanbridge, eaton bray, tilsworth, Linslade, bedfordshire, luton & dunstable</h4> <h1>He Fixed My PC - computer repairs & support in Stanbridge, Leighton Buzzard villages, Bedfordshire, Hertfordshire and Buckinghamshire</h1> <h2>About Phillip Conquest</h2> <p>I have been working with computers for over 35 years and having recently taken early retirement from running my own computer typesetting company I am in an ideal position to help individuals and small businesses to look after their computer equipment and keep it working like new.</p> <p>Most of my working life has been involved in Computer Systems Administration and therefore I have gained a comprehensive knowledge of all aspects of computer technology and more importantly why computers don't always behave themselves.</p> <p>I can offer a complete service (often at your home or offices) including:</p> <p>- computers built to your specification</p> <p>- hardware repairs</p> <p>- family safety</p> <p>- online safety</p> <p>- parental controls</p> <p>- internet safety</p> <p>- safe searching</p> <p>- installation of expansion cards, extra memory, printers and other devices</p> <p>- virus removal &amp; supply/installation of anti virus software</p> <p>- removal of unused software that may be killing your speed</p> <p>- optimization of system settings</p> <p>- installation of new software and guidance on usage</p> <p>- training in any aspects of computer use</p> <p>- Smart TV, Smart Phone, iPad, iPhone and Tablets set up and explained</p> <p>- Windows, Apple Mac and Unix support</p> <p>- broadband support, cable, fibre, superfast<p> <h1>He Fixed My PC - computer repairs & support in Stanbridge, Leighton Buzzard villages, Bedfordshire, Hertfordshire and Buckinghamshire</h1> <h2>Databases and Spreadsheets</h2> <p>I can create an Access database or Excel spreadsheet for you customised for your business and can manipulate data and extract reports for you from existing databases.</p> <p>As databases and spreadsheets are created individually the likely costs will be discussed once the clients requirements have been determined.</p> <h1>He Fixed My PC - computer repairs & support in Stanbridge, Leighton Buzzard villages, Bedfordshire, Hertfordshire and Buckinghamshire</h1> <h2>Repairs</h2> <p>Usually the cause of computers running slowly is either a virus or "left over" registry entries from software which is either not designed very well or has not been deleted completely.</p> <p>Sometimes a repair can be effected very easily but if a system is suffering from multiple issues it can often be easier and quicker to copy any required data and then reinstall the operating system and other software.</p> <p>Hardware faults on Desktop PCs can usually be repaired the same day assuming any replacement parts are readily available. </p> <p>Either way I will get your computer up and running as quickly as possible and, if required, set it up so that it is protected with parental controls to keep your family safe from the dangers of the internet. </p> <h1>He Fixed My PC - computer repairs & support in Stanbridge, Leighton Buzzard villages, Bedfordshire, Hertfordshire and Buckinghamshire</h1> <h2>Software Support</h2> <p>As part of my duties as Systems Administrator I have had to develop my skills at "picking the bones" of software very quickly to enable me to train my staff in its correct useage.</p> <p>I have probably already worked with your required software but even if I haven't then I will still install it and get it up and running and give you as much support as I can to enable you to get the best from your software investment.</p> <p>My clients requirements can be as simple as setting up email and anti-virus software or can involve installing and troubleshooting large network installations.</p> <h1>He Fixed My PC - computer repairs & support in Stanbridge, Leighton Buzzard villages, Bedfordshire, Hertfordshire and Buckinghamshire</h1> <h2>Web Site Design</h2> <p>I can create and host your web site at rates starting at &pound;50 for a simple 3 page website.</p> <p>Please let me know your requirements and we will agree costs prior to my commencing work on your new website.</p> <h1>He Fixed My PC - computer repairs & support in Stanbridge, Leighton Buzzard villages, Bedfordshire, Hertfordshire and Buckinghamshire</h1> <h2>Reviews for He Fixed My PC</h2> <p>As well as very many private clients these are a few of my business customers</p> <p><a href="http://www.nevercleanagain.co.uk">Never Clean Again</a></p> <p><a href="http://www.cafemasala.com">Cafe Masala</a></p> <p>Davidson Masonry Ltd</p> <p><a href="http://http://www.cwoodbuilders.co.uk/">C Wood and Sons</a></p> <p><a href="http://www.http://tavistockwindows.co.uk/">Tavistock Windows</a></p> <p><a href="http://www.ratcliffefencing.co.uk/">Ratcliffe Fencing</a></p> <p><a href="http://www.nimbymolepestcontrol.co.uk/">Nimby Mole Pest Control</a></p> <h3>. . . and here are some comments from my clients:</h3> <h4>Brilliant -Worth every penny! by Jenny Vieyra - Linslade</h4> <p>Excellent service. In a couple of hours Phillip had cleared out a load of junk, got the speed up to almost instant on some sites & very fast on others & got Outlook Express running again! He is a friendly man with whom I had no qualms about letting into my home - I will use him again & would definitely recommend him to everyone.</p> <h4>Lap Top Repair by Richard Syrie - Houghton Regis</h4> <p>Phil arrived right on time and after asking just a few questions took away my lap top. He arrived early next day having sorted everything for me. I will use him again should the need arise and will also let friends know of the great service he provides.</p> <h4>PC was so slow! by Jo Mander - Dunstable</h4> <p>My PC had been running slowly for a while, Phil consulted me on everything he was doing and very quickly sorted the problem. PC running so quickly now....very pleased thanks Phil.</p> <h4>Laptop start up fix by Geoff Ralls - Eaton Bray</h4> <p>Prompt turn-up after phone call, couldn't solve on spot but returned within 24 hours all fixed and working well. No data lost. Great service with a smile and all over a weekend.</p> <h4>Printer not working / also system slow by Mr M Thomas - Eaton Bray</h4> <p>Phillip fixed my problems and also tuned up my computer. All fixed in one hour. Excellent</p> <h4>Laptop clean up by Freda Leslie - Leighton Buzzard</h4> <p>Phil was very efficient and explained what he was doing as he went along. I now have a well performing laptop and I am extremely satisfied.</p> <h4>Speed problem on my PC by David Fookes - Eaton Bray</h4> <p>A most helpful and courteous service. Phil solved my problem with the minimum of fuss and for a very reasonable fee. I have no hesitation in recommending Phil to anyone with a PC problem</p> <h4>Phil fixed my PC! by Sue Garnett - Studham</h4> <p>Phil Conquest repaired my computer after I had been told by another party I needed to replace it! He was helpful, polite, positive and honest about the cost. He looked for solutions to the problem, rather than a reason why it couldn't be done. He also solved a long-standing problem I had been experiencing with my PC's fan. My computer is now very happy as am I with the service. I would highly recommend Phil.</p> <h4>Friendly & Good Service by C. Wood & Son - Luton</h4> <p>We had a postcard flyer come through the post so called Phil and he attended our office the following day. He was very friendly and helpful. We have called him out numerous times since. Definitely recommend.</p> <h4>He Fixed My PC by Janet Walden - Bicester</h4> <p>I have known Phil for a few years, and would strongly recommend his services. He is always the first person I think of to ask if I have a problem with my computer, however small. He is always courteous and professional, and his services are very good value for money. What more can you ask?!</p> <h4>He Fixed My PC by Never Clean Again - Bicester</h4> <p>I have been using Phil from 'He Fixed My PC' for a number of years for all of my computer needs. Nothing is ever too much trouble and I doubt that I will ever find another company that offers such excellent value for money. Phil offers that 'old fashioned' , friendly, value-for-money service that is so hard to find these days. I have no hesitation in recommending him to anybody from individuals with home computer needs to large commercial companies. His knowledge and experience is second-to none.</p> <h1>He Fixed My PC - computer repairs & support in Stanbridge, Leighton Buzzard villages, Bedfordshire, Hertfordshire and Buckinghamshire</h1> <h2>Prices and terms of business</h2> <p>If you are within 7 miles of Stanbridge then the first half hour (or part of) is charged at 17.50 with any subsequent time charged at 20 per hour with no mileage charges.</p> <p>For home or office visits further than 7 miles then there is an additional charge of 1 per mile for any additional miles over 7 (one way) to cover my time and fuel costs. </p> <p>It is not always possible to be precise as to how long a repair will take, but if requested an estimate of total repair cost will be supplied before starting work and the client will be kept informed should the estimated cost rise during the repair. <p>All payments shall be made at the time of repair.</p> <p>Whilst every care will be taken to preserve the data on your computer and to ensure a prompt and efficient repair, no responsibility can be taken for any data lost or consequencial losses arising from lost data or loss of use of the computer during the repair period.</p> <p>It must be understood that under certain fault conditions the original data will not be recoverable and that any attempt at recovering data is at the clients risk. It is the clients responsibility to identify what data is required to be retained and ideally this data should be contained in a single folder on the clients original desktop.</p> <p>Any software installed by us must be licenced to the client and the client assumes all responsibility for the legal use of any software either already installed on their computers or supplied to us by the client for installation.</p> <p>In the event that the clients computer needs to be wiped and reinstalled then we will only be able to install the operating system and other software that the client makes available to us. </p> <p>It is therefore important that the client retains all original software media as purchased.</p>